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Guarantee

      JetScape Laser Service, Inc. is one of the largest suppliers of imaging supplies in the state of Florida! We are committed to offering one of the best guarantee policies on the internet! We stand behind our products 100%.
JetScape Laser Service, Inc. will be happy to exchange any toner cartridge that fails or is damaged within one year from the date of purchase or any inkjet cartridge that fails within six months from the date of purchase.
If your package arrives damaged, please contact us immediately so that we may file a claim with the appropriate shipping company. 
Toner cartridges -365 Day Warranty
Inkjet cartridges- 180 Day Warranty
We are happy to give Credit on accounts for authorized returns; however, we do not give cash refunds.
Shortages
     Any packages received with noticeable damage should be opened for inspection of the product and must be reported immediately to JetScape Laser Service, Inc.. Any and all claims for shipments with shortages must be made immediately upon receipt of order to our JetScape Laser Service, Inc.. Customer Service Department by calling 1-800-576-9376.

Cartridge Exchange Policy
      We offer our customers excellent pricing and quality and to help alleviate the ecological pressure on our landfills, we require the return of a used empty cartridge at our expense for every one we sell except, the color sticks and the MICR cartridges.
We will provide an Authorization Return Services (ARS) label at anytime. We appreciate having a returned cartridge within 30 days of the order. If this is a problem, please contact us to make alternate arrangements.
Some customers have extra cartridges. If we can use them, we will give credit for approved extra returned cartridges per market value. We are happy to give Credit on accounts for authorized returns; however, we do not give cash refunds.

Terms & Conditions
     When purchasing from this web site the sale of the goods covered by this invoice is subject to all terms and conditions. This invoice must be accepted according to the terms stated herein. If no notification is given to the Company within five days after receipt if this invoice, or if delivery is accepted on any part of the goods covered by this invoice, it is understood that the terms and conditions of this invoice are satisfactory to and are accepted by Purchaser. Unless specifically agreed to in a writing signed by the Company, purchase orders, confirmation memorandum or other writing may not vary the terms of this invoice.

1. THE SALE OF THE GOODS PURCHASED FROM JETSCAPE LASER SERVICE, INC. IS MADE ON THE EXPRESS UNDERSTANDING THAT THERE IS NO IMPLIED WARRANTY OF MERCHANT ABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT HE IS NOT RELYING ON THE COMPANY'S SKILL OR JUDGEMENT TO SELECT OR FURNISH GOODS SUITABLE FOR ANY PARTICULAR PURPOSE AND THAT THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF OR SET FORTH ON THE PRODUCT PACKAGING, IF ANY.
          2. If Purchaser determines in its good faith judgment that all or any part of a shipment contains defective goods and notifies the Company of such determination within four weeks of the receipt of the product, the Purchaser shall be obligated to return such goods to JetScape Laser Service, Inc. within 30 days and JetScape Laser Service, Inc. may, in its sole discretion, if it determines the goods are defective, replace the goods, repair the goods or issue store credit. No cash refunds will be given. No returns will be accepted without a copy of an Original Invoice Number, Invoice Date and RMA Number. All returns are subject to JetScape Laser Service, Inc. guarantees.
          3. If returned product is found to be defective the cost of returning all rejected goods will be paid for by JetScape Laser Service, Inc.. If JetScape Laser Service, Inc. replaces or makes conforming any rightfully rejected goods, the cost of shipping the new or conforming goods shall be paid by JetScape Laser Service, Inc.. Non-defective items that are returned must be in re-saleable condition. All returns must have a Return Merchandise Authorization Number (RMA) or shipment will be denied by JetScape Laser Service, Inc.           
Limitation of Liability
1. JetScape Laser Service, Inc.'s liability for breach of or arising out of the sale of any goods shall be limited to the purchase price of the goods. In no event shall JetScape Laser Service, Inc. be liable for any special, consequential, incidental, indirect or other damages (including without limitation loss of profit) whether or not JetScape Laser Service, Inc. has been advised of the possibility of such loss, however caused, whether for breach or repudiation of contract, breach of warranty, negligence, failure to deliver or under any other theory of liability.           2. JetScape Laser Service, Inc. shall not be liable for any losses or damages due to causes beyond its control, including without limitation supplier delays or shortages, fire, flood, earthquake, tempest, labor dispute, war, act of God, embargo, civil commotion or government regulation. In the event of any delay due to such causes beyond JetScape Laser Service, Inc.'s control, the delivery date will be deemed extended for a period equal to the delay, or JetScape Laser Service, Inc. may, as its option, cancel all or any part of undelivered orders or unfilled parts thereof.

Delivery and Payment
1. Delivery of all goods shall be sent to JetScape Laser Service, Inc.'s facility, unless other arrangements are agreed to by both parties prior to shipment.           2. Payment for the goods shall be made no later than thirty (30) days following the date of invoice for purchasers with approved credit accounts.           3. Unless otherwise agreed by the parties or unless Purchaser provides JetScape Laser Service, Inc. with a valid resale certificate, Purchaser shall pay all sales, use and other taxes in connection with the goods when required.           
 
Pricing
      JetScape Laser Service, Inc. reserves the right to update prices, product specifications and policies at anytime without notice.